CUSTOMER SUPPORT

Let’s get your order sorted.

Report a damaged, missing or incorrect item, request warranty help, or start a return. Share your order details below so our team can review your request.

Start your claim ↓

01

Gather your details

Have your order number, affected SKUs and clear photos ready.

02

Submit your claim

Send the details in one place. We’ll review your order and the issue.

03

Watch your email

Our team will follow up with questions or the next steps for your claim.

Tell us about your order

Fields marked * are required.

1. Your order

Full name *
Email used for your order *
Phone number
Order or invoice number *
Delivery date (if delivered)

2. What happened?

Request type *
Brand, cabinet style and item SKU(s) *
Include each affected item and quantity. You can find SKUs on your order or box labels.
Current product condition *
Describe the issue *
Tell us which items are affected, the quantity, when you noticed the issue and your requested resolution.

3. Supporting photos

Photos of the issue, packaging and item labels
Maximum file size: 5 MB
Up to 6 JPG, PNG or WebP images, 5 MB each. For damage or defects, include a close-up, a full item view and packaging. Do not upload payment information or personal documents. If photos are unavailable, explain why above.

Keep your receipt, original packaging and affected items available for review. Submitting a claim does not authorize a return or guarantee coverage. Please wait for our written instructions before shipping anything back. Privacy policy.